Understanding how leadership actually drives success
There’s no shortage of opinions about what makes an organization successful. A charismatic leader. A revolutionary product. Market timing. Luck. All these factors undoubtably contribute to corporate success.
But there is a deeper answer, and we share it in the Leadership-Profit Chain. The outcome of 25 years of academic research on our part, the Leadership-Profit Chain reveals how operational leaders—your frontline managers—are the linchpin of success.
Understanding the exceptional impact of leaders
Blanchard's Leadership Profit-Chain explains the difference between strategic and operational leadership, and the special role operational leaders play in delivering your mission. A 35-minute self-paced course written in easy-to-understand language, the Leadership Profit-Chain program examines how operational leaders turn strategy into action, inspire employees to do their best, and motivate people to deliver unmatched service—the key to unlocking customer devotion.
A deeper look into operational leadership success
The Leadership Profit-Chain explores the direct links between inspired operational leadership, employee dedication, customer devotion, and organizational vitality. It is an eye-opening look at the pivotal role your frontline leaders play in your mission.
Strategic Leadership
Setting the goals for everyone in the organization
Operational Leadership
The people responsible for turning the strategic goals into reality
Employee Work Passion
The outcome of working in an inspiring workplace, manifesting as commitment, job satisfaction, and perceived fairness
Customer Devotion
Happens when people have positive experiences with products and services, company policies, procedures, and personnel
Organizational Vitality
The degree to which an organization is successful over time
The Link between Leadership and Organizational Success
Boost Strategic Awareness
Build Leadership Synergy
Cultivate Employee Engagement
Unlock Customer Lifetime Value
Ready to Get Started?
Build a renewed partnership between your strategic and operational leaders that strengthens your entire organization with Blanchard’s Leadership-Profit Chain.
