Decision-Making and Problem-Solving in the Workplace

A framework to navigate uncertainty

Leaders and contributors face growing complexity, more decisions, and increasing expectations. Without a clear approach, teams can lose focus—spending time on the wrong problems—or move forward without clear alignment. 

Blanchard’s Decision-Making and Problem-Solving equips people with one practical framework and one repeatable process they can use across roles and challenges. 

With a shared framework, people think more clearly, focus on what matters most, and move forward with confidence. 

The result is simple: a powerful approach that improves clarity, strengthens decisions, and helps people take action with confidence. When people make better decisions, performance follows.

Decision-Making and Problem-Solving Model

A simple, repeatable approach to better outcomes

In this 45-minute online course, learners engage with assignments, participant materials, videos, learning activities, and knowledge checks that build a disciplined mindset and practical, repeatable skillset for making high-quality decisions.  

The Mindset:

  • Expand Your Thinking: Stay open to new ideas, challenge assumptions, and seek diverse perspectives. 
  • Pursue Learning: Learn from successes and failures to strengthen future decisions. 
  • Be Decisive: Act with confidence, embrace imperfection, and adjust when needed. 

The Skillset:

  1. Rethink Your Problem – Understand root causes and reframe the issue.
  2. Set Your Focus – Clarify and prioritize must-have objectives.
  3. Create Your Options – Generate and evaluate strong solution paths.
  4. Design Your Path Forward – Craft a clear, actionable plan.

When People Make Better Decisions, Performance Follows

With a shared framework, people think more clearly, focus on what matters most, and move forward with confidence. This simple, powerful approach improves clarity, strengthens decisions, and helps people take confident action across everyday choices and high-impact moments. 

two people holding a flag icon

Improve Organizational Effectiveness

Enable people to solve the right problems and move forward with clarity and alignment.
person hitting bullseye on target

Boost Goal Achievement

Focus on what matters most, clarify priorities, and take action that drives meaningful results.

Reduce Wasted Time

Avoid spending time on the wrong problems by using a clear, repeatable process.
happy person icon

Improve Confidence at All Levels

Help people make thoughtful decisions and move forward with confidence, whether decisions are routine or high impact.

Ready to Get Started?

Give your people a simple, powerful approach to navigate complexity, solve the right problems, and move forward with confidence using Blanchard’s Decision-Making and Problem-Solving program.

Talk to an ExpertBuy Now